Refund & Refill Policy

1. Non-drop services

Our likes, views, comments, shares, saves, reposts and reach are non-drop: what you buy is meant to stay on your post.

2. 30-day refill

As a safety net, likes and comments come with a 30-day refill. Every other service is also covered: if a drop ever happens within 30 days, we top it back up free of charge. Email us your order reference and the post link, and we start the refill.

3. When you get a full refund

• Delivery has not started within 72 hours after your payment was confirmed, and your link is valid and public.
• We cannot deliver your order because of a problem on our side.
• You were charged twice for the same order.

If only part of an order with several services cannot be delivered, we refund that part.

4. When we cannot refund

• The link you sent was private, deleted or wrong, and you did not send a correct link after we asked.
• The order was already delivered in full to the link you gave us.
• You made your account or post private, or deleted the post, during delivery.

5. How to ask for a refund or refill

Email support@socialgrowthly.com with your order reference (it starts with SG-), the Instagram link and a short note on what happened. Our support team is available 24/7.